We at Fiong Mma are committed to providing our customers with high-quality jewelry pieces. We understand that sometimes things may not go as planned, but please be aware that we do not accept returns or refunds due to the nature of our products.

All of our jewelry pieces are made-to-order, making it impossible to cancel an order once it has been placed. We kindly request that you take the time to review your order carefully before submitting it to ensure that everything is correct. If there are any issues with your order, please contact us within 7 days of receiving your jewelry so that we can work with you to find a solution.

We are here to help and will do our best to ensure that your experience with Fiong Mma is a positive one. Thank you for choosing us for your jewelry needs!

At Fiong Mma, we are dedicated to delivering high-quality jewelry pieces to our customers. Our processing time is 10-12 days to ensure the outstanding quality of our products. 

For our customers in the US, we offer two shipping options:

• 3-4 business days with USPS priority mail
• 1-2 business days with USPS priority mail express

For our international customers in Canada, the United Kingdom, and Australia, we offer two shipping options:

• 6-10 business days with USPS priority mail international
• 3-5 business days with USPS priority mail express international

All of our orders are carefully packaged to ensure safe arrival and are shipped promptly to make sure that you receive your jewelry as soon as possible. If you encounter any issues with your order, please reach out to us, and we will work to resolve the situation to your satisfaction.

Thank you for choosing Fiong Mma for your jewelry needs!